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--- company:problem-resolution [2019/04/30 13:59] – created Iain Hallam
+++ company:problem-resolution [2022/09/02 02:09] (current) – Iain Hallam
@@ Line 1: / Line 1: @@
 ====== Problem Resolution Procedure ======
-<block center round important 60%>
+> DRAFT
-This procedure is a draft
-</block>
-All Voice is committed to making  the best environment for our singers and volunteers, and we have a staff [[/company/conduct|code of conduct]] to promote this. There may be times when someone has concerns about an individual, perhaps for a breach of the code of conduct, or the organisation itself, and we have some [[/singers/help|suggested routes for raising these]] available to singers.
+All Voice is committed to making  the best environment for our singers and volunteers, and we have a staff [[/company/conduct|code of conduct]] to promote this. There may be times when someone has concerns about an individual, perhaps for a breach of the code of conduct, or the organisation itself, and we have some [[/singers/handbook/help-and-feedback|suggested routes for raising these]] available to singers.
 We hope that most issues can be dealt with informally, but in serious cases we can also set up a more formal procedure to solve the problem.